Translation Quality Control

When it comes to selecting a language service provider, one of the most important factors for clients is a comprehensive translation quality control program. This is because one wrong word in contract translation could scuttle an international business deal, or a misinterpreted statement during a legal proceeding could send an innocent person to jail.

At Translation Source, our main focus is on providing the highest quality language services to our clients, each and every time. We have accomplished this by developing a comprehensive translation quality control program over the past 15 years. Our quality control program meets or exceeds all of the recommendations of government organizations, healthcare organizations, and more. Our quality control program meets or exceeds all of the recommendations of ASTM F2575 - 14 Standard Guide for Quality Assurance in Translation, ASTM F3130-18 Standard Practice for Language Service Companies, and the ISO 17100:2015 Translation Services Standard. Furthermore, we have built in additional steps to address specific client requirements and considerations.

Furthermore, our Quality Control Program integrates each functional area of our business operations, from translation quality to resource management, project management, contract administration, information technology (IT), and security. All of our standards and processes are fully documented and undergo routine internal audits to ensure strict compliance.

However, the real key to our ability to provide high-quality translation, localization, and interpretation services is the linguists with whom we work. All of our professional, certified translators and interpreters are not only outstanding linguists, but also experts in their particular fields of technical specialization. Additionally, all of our translators and interpreters go through our strict recruitment and vetting process. Our vetting process includes verification of their credentials and qualifications, reference checks, and a linguistic testing battery.

In addition to our standard, multi-step quality control process, we regularly perform additional audits of our linguists’ work and provide regular feedback and training. This ensures that they maintain their skills and are constantly improving!